Banned Items, Categories & Forbidden Words
Zurgle is committed to maintaining a safe, lawful, and responsible platform for customers, partners, and users. To support this commitment, certain products, categories, content, and terminology are prohibited from being listed, promoted, sold, or otherwise used through our website and services.
This policy applies to product listings, descriptions, images, titles, advertisements, user-submitted content, reviews, and other materials submitted or displayed through our platform.
1. Prohibited Items and Products
Products that are illegal, unsafe, restricted, or otherwise prohibited under applicable laws may not be listed or sold through our platform.
This may include, depending on applicable laws and regulations:
- Illegal drugs or controlled substances.
- Products intended to facilitate illegal activity.
- Counterfeit or unauthorized branded products.
- Stolen or unlawfully obtained goods.
- Products that infringe intellectual property rights.
- Illegal weapons or prohibited weapon-related items.
- Explosives or unlawfully restricted hazardous materials.
- Products involving exploitation or abuse.
- Products that are prohibited from sale or distribution under applicable law.
The list above is not exhaustive. We may restrict additional products where necessary to comply with applicable laws, payment-provider requirements, safety standards, or internal policies.
2. Restricted Categories
Certain product categories may require additional review, documentation, age verification, geographic restrictions, or other conditions before they can be offered.
We reserve the right to:
- Restrict particular categories.
- Require additional documentation.
- Limit sales to certain jurisdictions.
- Require age or identity verification.
- Remove products that do not meet our requirements.
- Reject listings or transactions that create compliance or safety concerns.
3. Forbidden Content
Content that is unlawful, abusive, deceptive, exploitative, or otherwise prohibited may not be uploaded, published, promoted, or distributed through our platform.
Prohibited content may include material involving:
- Child sexual abuse or exploitation.
- Non-consensual sexual content.
- Human trafficking or exploitation.
- Promotion of illegal activities.
- Fraud, scams, or deceptive schemes.
- Threats or encouragement of violence.
- Content intended to facilitate criminal activity.
- Content that infringes another person’s intellectual property or privacy rights.
4. Forbidden Words and Terms
Certain words, phrases, or combinations of terms may be restricted when they are used to promote prohibited products, unlawful activities, exploitation, fraud, or other content that violates our policies.
Our moderation systems may automatically flag terms based on context, product category, surrounding content, or other signals.
A term may be restricted even if it appears acceptable in isolation when it is used in a prohibited or misleading context.
We do not publish an exhaustive list of forbidden words because prohibited terminology may change over time and may be dependent on context.
5. Circumventing Content Restrictions
Users must not attempt to bypass our moderation or content restrictions by:
- Deliberately misspelling prohibited terms.
- Using symbols or spacing to disguise restricted words.
- Using coded language to avoid detection.
- Uploading prohibited content through images or other media.
- Splitting prohibited information across multiple fields.
- Creating duplicate or misleading listings.
Attempts to circumvent these controls may result in content removal, listing rejection, account restrictions, or other appropriate action.
6. Product Listing Requirements
Product listings must accurately describe the item being offered.
Listings must not contain misleading titles, descriptions, images, specifications, claims, or keywords intended to attract customers searching for prohibited products or services.
Keywords must be relevant to the actual product and must not be used solely to manipulate search results or bypass platform restrictions.
7. Reviews and User-Generated Content
Reviews, comments, questions, photographs, and other user-generated content must comply with our policies.
Users must not submit prohibited products, unlawful content, abusive material, misleading claims, or forbidden terminology intended to promote restricted activity.
We reserve the right to remove or restrict user-generated content that violates this policy.
8. Enforcement
Zurgle may review listings and content using automated tools, manual review, reports, or other appropriate methods.
If we identify a violation, we may take one or more of the following actions:
- Remove or restrict the content.
- Reject or disable a product listing.
- Restrict product visibility.
- Cancel an affected transaction.
- Request additional information or documentation.
- Suspend or restrict an account.
- Terminate access to our services where appropriate.
- Take other action permitted by applicable law.
The action taken may depend on the nature, severity, frequency, and circumstances of the violation.
9. False or Misleading Information
Users must not provide false, misleading, or incomplete information to circumvent product restrictions, verification requirements, or moderation procedures.
Attempting to disguise the identity, nature, intended use, or category of a prohibited product may result in immediate action.
10. Reporting a Prohibited Item or Content
If you believe that a product, listing, review, advertisement, or other content violates this policy, please contact our support team and provide relevant information about the item or content.
Reports may be reviewed and investigated where appropriate.
11. Policy Updates
The categories, products, and terminology restricted under this policy may change as laws, regulations, industry requirements, and platform standards evolve.
Zurgle may update this policy at any time to address new risks, legal requirements, or prohibited activities.
The most current version of this policy will be published on this page.
12. Important Notice
This policy provides general guidance and does not constitute a complete list of every prohibited product, category, word, phrase, or activity.
A product, word, or category not specifically mentioned in this policy should not be interpreted as automatically permitted. Zurgle reserves the right to restrict content or transactions where necessary to comply with applicable law, protect customers, or maintain the integrity of our platform.
13. Contact Us
If you are unsure whether a product, listing, category, or term is permitted, please contact our support team before publishing or submitting it.
We encourage users to ask questions in advance rather than attempting to bypass platform restrictions.