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Marketplace News

What’s New on Zurgle: Notifications, Messages and a Better Order Experience

A round-up of recent improvements for buyers and sellers across the marketplace.

What’s New on Zurgle: Notifications, Messages and a Better Order Experience

We have been busy improving Zurgle based on your feedback. Here is a round-up of the latest updates for buyers and sellers.

For buyers

A new order experience

My Orders now groups each purchase into a single card, with every item on its own row and its own status. Click any item to open a detailed page with its progress, a full timeline of updates, a clear price breakdown, delivery details, your invoice and quick access to help.

Order cancellation

Eligible orders can now be cancelled directly from your account, without needing to contact the seller first. You will see the option only while your order can still be cancelled.

Better messaging

Conversations are now organised by seller and order, with clear Open and Closed labels and unread counts. You are notified – by email and in your account – when a seller or our team replies, or when a conversation is closed.

Auction payment countdown

If you win an auction, your Overview page now shows a countdown for completing payment, so you always know how much time you have left.

For sellers

Notifications and messages in your dashboard

Your dashboard header now includes a notifications bell and a messages icon, each with an unread count and a quick-view drawer. A dedicated notifications page keeps everything in one place.

Improved inbox

Your inbox groups conversations by buyer and by order, with ticket numbers, order details and status at a glance. Closing a conversation lets the buyer know automatically, and a buyer’s reply reopens it.

Featured listings

Requesting a featured placement for your products is now simpler, with clear status tracking from your dashboard.

What’s next

We are continuing to work on shipping and tracking improvements, more detailed reports and further refinements across the marketplace. Thank you to everyone who has shared feedback – it directly shapes what we build next.

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